Home visits are only for people that are too ill or frail to get to the surgery to be seen by a doctor.Requests should be made between 8.30am and 10.00am. The doctor may phone you before coming out to visit. Depending on your care needs you may not get a home visit on the day you phone in. The doctors prioritise visits in accordance with clinical need. The person requesting the visit should give the receptionist all the information that is asked for. The patient's name, address, date of birth and a description of the symptoms and how long they have been present so the doctor can decide on the urgency of the call. If you want a specific doctor to visit please tell the receptionist, but there is no guarantee. We cannot give you a specific time that the doctor will call this may be between 8am and 6pm Monday - Friday.
We would ask that all pets are put in a separate room where possible, whilst the doctor is in your home. We also ask that you do not smoke during the GP visit.
A GP visit should not be seen as easy access to a doctor or because you have no transport. Visits are for people too ill or frail to get to the surgery. You should always have transport arrangements in place for getting to the surgery, bus, taxi, friend or relative. For every 1 home visit the doctor can see 6 patients in the surgery. All the support staff and facilities to give you the best care are at the surgery.
ONLY BOOK A HOME VISIT IF YOU ARE TOO ILL TO ATTEND THE SURGERY. NOT HAVING TRANSPORT IS NOT A REASON. THERE ARE BUSSES AND TAXIS LOCALLY. YOU MAY NOT GET A VISIT ON THE SAME DAY. YOU MAY BE VISITED ANYTIME BETWEEN 8AM AND 6PM. YOU MAY BE REFUSED A VISIT IF THE DOCTOR FEELS YOU ARE ABLE TO COME UP TO THE SURGERY OR THE MEDICAL EQUIPMENT NEEDED FOR YOUR CARE IS IN THE SURGERY.