Duty Doctor Triage
Medical problems that need to be treated the same day can be accommodated. There is a doctor on duty to triage and prioritise these. There is, however, no choice of doctor in these circumstances. PHONE THE PRACTICE AND TELLTHE RECEPTIONIST YOU FEEL YOU NEED URGENT CARE, A MEDICAL EMERGENCY
The Duty Doctor will phone you and consult by telephone, if the doctor feels it necessary they will arrange an appointment for you to be seen in the surgery.
The Duty Doctor on call deals with urgent home visits, hospital admissions, sudden death investigations, child protection matters, adult protection matters, urgent queries from hospital wards and pharmacists, this in addidtion to their normal daily hospital discharge letters, clinic attendance letters, results and medical report requests.
THE RECEPTIONIST IS UNDER INSTRUCTION BY THE DOCTOR TO ASK YOU A SERIES OF QUESTIONS AND WHERE POSSIBLE SIGN POST YOU TO THE RIGHT PERSON OR SERVICE. WE THANK YOU IN ADVANCE FOR YOUR CO-OPERATION WHEN ANSWERING THE RECEPTIONIST'S QUESTIONS AND ACCEPTIING YOU MAY BE SIGN POSTED ELSEWHERE.